Today is the thirteenth class in our current seventeen-class set. We will begin class with our writing. This week we are rewriting some of our previous writings. 

The phrase of the week is, "mission critical." This is a technical way of saying that something is serious and plays an important role in the success of a business operation. For example, "Client service is mission critical this year."

Today's reading is about financial service trends and our listening material are two business dialogues. I think we need to take a break from the accents. The vocabulary words will come from the reading. Please be able to explain them in class. 

Vocabulary

• emphasis - (noun) special importance, value, or prominence given to something. OR stress laid on a word or words to indicate special meaning or particular importance.
• immersive - (adj) (of a computer display or system) generating a three-dimensional image that appears to surround the user.
• gamify -(verb) to turn (an activity or task) into a game or something resembling a game: Many exercise programs have been gamified, with badges and scores.  
• culmination - (noun) the highest or climactic point of something, especially as attained after a long time.

Click HERE for the reading material